Koh Samui is COVID-free for 32 days by now, so Bangkok Airways Public Company Limited will resume domestic flight operations from 15 May 2020 onwards with Bangkok – Samui (round trip) twice daily service to serve passengers in need of travel.
BKK – USM: 08.30am and 12.40pm
USM – BKK: 10.30am and 2.40pm
All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand.
The health and safety measures will include seat distancing onboard, suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.
Koh Samui Airport will also resume daily operations on 15 May 2020 from 08.00 hrs – 19.00 hrs. The airport has put in place health and safety measures and social distancing practice in compliance with the regulations by the Ministry of Public Health and the Civil Aviation Authority of Thailand to ensure highest level of safety for all passengers and staff.
Bangkok Airways guests will be required to bring their own mask and wear it properly before, during and after the flight, including during check-in and bag collection. Guests without a mask will be denied boarding.
Carry-on cabin baggage. To facilitate social distancing especially during embarkation and disembarkation, we will only allow ONE piece of cabin baggage not exceeding 5 kg for each guest (usually 7 or 10 kg, depending on the airline you fly). This will help minimise unwanted contact between you and another guests’ baggage.
Please arrive early at the airport, preferably 3 hours before departure, to allow for enough time for all the necessary processes to take place.
Social distancing will be observed with floor markers at queuing areas, including check-in counters & kiosks.
Alternate check-in counters will be opened to keep social distancing.
Hand sanitisers will be available through processing points for guests and staff.
Cabins will be disinfected via aerosol spraying before departure of all domestic and international flights.
Pre-flight briefings on safety and hygiene will be conducted for all boarding cabin crew to ensure we are consistently following the most up-to-date advice.
Contactless web and mobile check-in to reduce surface and physical contact in check-in and boarding processes.
All cabin crew will be in protective equipment including masks and gloves
Seat distancing. When flight occupancy allows, for guests to move within respective zones, under cabin crew’s guidance. (Recent Thai CAA guidelines stated that guest will be seated in every other seat, so that planes would only be able to carry 50% of their total passenger load).
All meals are produced and packaged hygienically following strict food safety requirements (up to date the Thai CAA has said there will be no food or refreshment service on domestic flights in Thailand).
Cabin crew handling menu items will wear disposable gloves.
Temperature checks will occur before arrival to destinations where temperature screening is mandatory.
Health declaration forms will be handed out to be filled out before or on arrival.
Thermal screening will take place upon arrival.
Transit passengers will be asked to stay at the airport.
Mandatory quarantine may take place as per regulations at your destination province or country.